This checklist is created by Ramli John, Founder of Delight Path and the author of the bestselling book Product-Led Onboarding (over 35K copies sold).

He helps B2B companies fix their leaky user onboarding experiences.

He’s writing a new book EUREKA: The Customer Onboarding Playbook for High-Growth B2B Companies (coming June 2025).

Feel free to share it with your colleagues to inspire you to create a habit-forming onboarding experience. ⭐️

The Google Sheet version of the checklist:

https://docs.google.com/spreadsheets/d/1hNqYVJKSqG1RbHCstlYctPvUz3kJROzRfXKdLR_vUUw/copy

I’ve also created an infographics version of it below: